TERMS & CONDITIONS
Effective Date: 10 August 2026
Welcome to Zeyni Perfumes.
These Terms & Conditions (“Terms”) govern your access to and use of www.zeyniperfumes.com (“Website”) and your purchase of products through the Website.
By accessing, browsing or purchasing from the Website, you agree to these Terms.
1. About the Website
The Website is operated by:
Zeyni Perfumes
Legal/Registered Name: [INSERT LEGAL ENTITY NAME]
Registered Address: [INSERT ADDRESS]
Email: [INSERT EMAIL ADDRESS]
Phone: [INSERT PHONE NUMBER]
GSTIN: [INSERT GSTIN, IF APPLICABLE]
2. Eligibility
You must provide accurate information when placing an order.
By placing an order, you represent that you are legally capable of entering into a binding transaction under applicable law.
3. Products
Zeyni Perfumes sells perfumes, fragrances and related products through the Website.
Product descriptions, images, fragrance notes, specifications and other information are provided to assist customers in making purchasing decisions.
Actual product packaging may vary from photographs due to manufacturer changes or updates.
4. Product Availability
All products are subject to availability.
Zeyni Perfumes reserves the right to limit quantities, discontinue products or modify product availability without prior notice.
If an ordered product becomes unavailable, we may cancel the affected order and provide an appropriate refund.
5. Prices
All prices displayed on the Website are subject to change without prior notice.
Applicable taxes, shipping charges and other charges will be displayed where applicable.
We make reasonable efforts to ensure pricing information is accurate. However, in the event of an obvious technical or pricing error, we reserve the right to cancel the affected order and refund the amount paid.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted if further verification is required.
Zeyni Perfumes reserves the right to cancel an order where:
- The product is unavailable.
- There is an obvious pricing or technical error.
- Fraudulent or suspicious activity is detected.
- Incorrect customer information has been provided.
- The order cannot be fulfilled for reasons beyond our reasonable control.
- Any other lawful reason requires cancellation.
7. Payment
Payments may be processed through third-party payment gateways.
Customers agree to provide valid and accurate payment information.
Zeyni Perfumes does not generally store complete card details or banking credentials on its own servers where payment processing is handled by a third-party payment provider.
Customers should review the applicable payment provider’s terms and privacy policy.
8. Shipping
Orders are shipped according to our Shipping Policy.
Estimated delivery times are not guarantees and may be affected by circumstances outside our control.
9. Returns and Refunds
Returns, replacements and refunds are governed by our Return & Replacement Policy and Refund Policy.
Nothing in these policies is intended to remove or restrict mandatory consumer rights under applicable Indian law.
10. Cancellation
Customers may request cancellation before dispatch by contacting customer support.
Once an order has been dispatched, cancellation may not be possible.
Any eligible refund will be processed according to the Refund Policy.
11. Customer Responsibilities
Customers agree to:
- Provide accurate name, address, phone number and email information.
- Use the Website only for lawful purposes.
- Not attempt to interfere with Website security or functionality.
- Not misuse promotional offers or discount codes.
- Not submit fraudulent orders.
- Not copy, reproduce or misuse Website content without permission.
12. Intellectual Property
All Website content, including but not limited to logos, brand names, photographs, product descriptions, graphics, designs, text, icons, videos and other materials, may be owned by or licensed to Zeyni Perfumes.
No Website content may be reproduced, copied, distributed, modified or commercially exploited without prior written permission, except where permitted by law.
13. User Reviews and Content
If customers submit reviews, photographs, comments or other content to the Website, they must ensure that such content is lawful and does not infringe the rights of another person.
Zeyni Perfumes reserves the right to remove content that is unlawful, abusive, misleading, defamatory, fraudulent or otherwise inappropriate.
14. Promotions and Discounts
Promotional offers, discount codes and special prices may be subject to additional terms.
Unless otherwise stated:
- Offers cannot be exchanged for cash.
- Offers may have expiry dates.
- Some products may be excluded.
- Multiple promotional codes may not be combined.
- Zeyni Perfumes may withdraw or modify promotional offers subject to applicable law.
15. Fragrance Disclaimer
Perfume performance can differ depending on skin type, body chemistry, climate, temperature, application method and individual perception.
Zeyni Perfumes does not guarantee a specific duration of fragrance longevity or projection for every customer.
16. Allergies and Sensitivities
Customers should review product ingredients and use products responsibly.
If a customer has known allergies or sensitivities, they should seek appropriate professional advice before using a fragrance product.
17. Website Security
We take reasonable measures to maintain Website security. However, no internet transmission or online system can be guaranteed to be completely secure.
Customers acknowledge that use of the Website is at their own risk to the extent permitted by law.
18. Third-Party Services
The Website may use third-party services, including payment gateways, delivery partners, analytics providers, advertising services and social-media platforms.
Zeyni Perfumes is not responsible for the independent actions, policies or practices of third-party service providers.
19. Privacy
Personal information collected through the Website will be handled according to our Privacy Policy and applicable data-protection requirements.
20. Cookies
The Website may use cookies and similar technologies. Details are provided in our Cookies Policy.
21. Limitation of Liability
To the maximum extent permitted by applicable law, Zeyni Perfumes shall not be liable for indirect, incidental, special or consequential losses arising from the use of the Website or products purchased through the Website.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
22. Force Majeure
Zeyni Perfumes shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, war, government restrictions, strikes, transportation disruptions, internet or technology failures, pandemics, courier disruptions or other similar events.
23. Changes to These Terms
Zeyni Perfumes may update these Terms from time to time.
The updated version will be published on the Website with the revised effective date.
Continued use of the Website after an update constitutes acceptance of the updated Terms to the extent permitted by law.
24. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer-protection laws and jurisdictional requirements, disputes shall be subject to the jurisdiction of the appropriate courts/authorities at [INSERT CITY, STATE].
25. Contact Us
Zeyni Perfumes
Website: www.zeyniperfumes.com
Email: [INSERT EMAIL ADDRESS]
Phone: [INSERT PHONE NUMBER]
Address: [INSERT REGISTERED/BUSINESS ADDRESS]